Nothing turns us on like turning appliances on. Hmmm, thought that would sound better on paper. Regardless, you guys know what we mean! There's nothing like a good appliance fix and turning challenges into opportunities to delight our customers.
Our recent adventure took place at Middle Lane Discovery Bay, where a wonderful client’s decade-old Smeg induction hob was ready for an upgrade. Like a Pokemon master, he evolved his induction hob into a sleek Siemens EX975LVV1E, purchased in March 2024.
Time to rip it up in the kitchen with the new baby, right? Not quite. Our client was thrilled about the upgrade but soon faced a snag: the countertop cut-out designed for the old Smeg model didn’t quite match up with the dimensions of the new Siemens induction hob.
Good thing we don’t just settle for the standard playbook. We’re known for our knack to tweak, adjust, and innovate on the fly. Something clients might assume isn't within our scope is just another problem we're willing to find the solution for.
Armed with our trusty tools and a dash of ingenuity, our technician team jumped in and got to work. With a few measured cuts and some crafty adjustments, we tailored the countertop to fit the new Siemens induction hob like a glove. The client’s kitchen upgrade dream was back on track, and it was smiles all around.
This project isn’t just about fitting appliances; it’s about exceeding expectations and going the extra mile for customer satisfaction. At Ideali, we’re not afraid to roll up our sleeves and find creative solutions to any challenge. Because when it comes to delivering smiles and seamless upgrades, we’re your go-to team.