Free Shipping Promotion
Enjoy FREE SHIPPING on purchases over HKD 20,000 / SGD 3,500 / THB 150,000 for appliances and bathroom / kitchen fixtures.
Promotion Period: Valid until end of the month.
Discount Code: please contact us.
Terms & Conditions for Our Free / Low Cost Shipping
- Most bathroom / kitchen sanitary ware qualify for free shipping, except products exceeding 1 meter in length (e.g. bathroom furniture, bath tubs, and some basins). Please enquire with us on the surcharges.
- Ideali's free / low cost shipping are made possible by consolidated sea shipment of multiple orders from Europe to Hong Kong and Singapore, and just-in-time consolidated local deliveries. If you require a delivery date outside of the regular consolidation schedule, additional trucking and/or warehouse costs will apply.
- Specified delivery date surcharge: HKD150/SGD20 per item
- HK/SG storage charge: HKD100/SGD20 per month (first 10 days free upon arrival in HK/SG)
- Staircase / extended carry charge: from HKD200/SGD35 per item and up
- If you wish to delay the preferred delivery date range, we will try to accommodate as much as possible, but additional storage costs may apply.
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Due to global supply chain variability, we strongly encourage customers to confirm orders earlier to buffer for possible delays.
- Payment by bank transfer to enjoy this free shipping promotion. If you wish to pay by credit card, a 2% credit card fee will apply.
Fuel Surcharge (FSC)
Due to significant fuel surcharges that carriers impose on international shipping, on a temporary basis IdealiHome will introduce a fuel surcharge on the following products, until further notice.
| Appliances | SGD | HKD | THB |
|---|---|---|---|
| Coffee Machine | $160 | $900 | 4,500 ฿ |
| Hobs | |||
| Warming Drawer | |||
| Ovens & Microwaves | $230 | $1,300 | 7,000 ฿ |
| Hoods | |||
| Dishwashers | |||
| Refrigeration Units <85cm | |||
| Washers & Dryers | $260 | $1,500 | 9,500 ฿ |
| Range Cookers | |||
| Refrigeration Units 85cm - 1.8M | |||
| Refrigeration Units >1.8M | $420 | $2,500 | 15,000 ฿ |
| Bathroom and Kitchen | SGD | HKD | THB |
| Basins | $160 | $900 | 4,500 ฿ |
| Toilets | $260 | $1,500 | 7,000 ฿ |
| Kitchen Sinks / Double basins | |||
| Bath Tubs | To be quoted | To be quoted | To be quoted |
| Other Items under 1 meter | Free | Free | Free |
| Furniture | SGD | HKD | THB |
| All Furniture | To be quoted | To be quoted | To be quoted |
If you have any questions, please reach out to your local customer service.